Privacy Policy – fb001.cc

1. Introduction

fb001.cc ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with the fb001.cc website at fb001cc.club and its associated services. This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which it is used, how it is stored and protected, with whom it may be shared, and what rights you have in relation to your personal data.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Republic of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC). This Policy forms part of the fb001.cc Terms and Conditions and is incorporated therein by reference.

By accessing the fb001.cc platform, registering an account, or providing any personal information to us, you consent to the collection and processing of your data in accordance with this Privacy Policy. If you do not agree with any provision of this Policy, you should discontinue use of the fb001.cc platform immediately.

2. Personal Data We Collect

fb001.cc collects personal data from players and website visitors through various means, including account registration, KYC verification, financial transactions, customer support interactions, and automated technical collection. The categories of personal data we collect include:

Account Registration Data:

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify the 21+ age requirement);
• Philippine mobile number (used for account verification and two-factor authentication);
• Email address (used for account communications and password recovery);
• Username and encrypted password.

KYC Identity Verification Data:

• Copies of government-issued Philippine identification documents (passport, driver's licence, UMID, PhilSys National ID, or SSS ID);
• Proof of address documentation where required for enhanced due diligence;
• Selfie or live photo verification images where required by the KYC process.

Financial Transaction Data:

• GCash account number, PayMaya account number, or Philippine bank account details (BDO, BPI, Metrobank) used for deposits and withdrawals;
• Transaction amounts, timestamps, and reference numbers;
• Deposit and withdrawal history associated with your fb001.cc account.

Platform Activity Data:

• Game history, wagering records, and session durations;
• Bonus and promotional offer usage;
• Responsible gaming tool settings (deposit limits, self-exclusion status).

Technical and Device Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Session cookies and local storage identifiers;
• Pages visited and features interacted with on the fb001.cc platform.

3. How We Use Your Personal Data

fb001.cc uses the personal data we collect for the following specific purposes:

• Account Administration: Creating and managing your fb001.cc account, processing your login credentials, and maintaining account security;
• Identity Verification: Verifying your identity and age (21+) as required by PAGCOR's regulatory framework and our Terms and Conditions;
• Transaction Processing: Processing your deposits and withdrawal requests via GCash, PayMaya, BDO, BPI, and Metrobank;
• Regulatory Compliance: Fulfilling our anti-money-laundering (AML) obligations, PAGCOR reporting requirements, and any other legal or regulatory obligations applicable to our operations in the Philippines;
• Customer Support: Responding to your inquiries, resolving account issues, and providing the 24/7 bilingual (English and Tagalog) support service;
• Platform Improvement: Analysing aggregated platform usage data to improve game selection, interface design, payment processing, and overall player experience;
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and prohibited conduct as defined in our Terms;
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviours and administering responsible gaming tools including deposit limits and self-exclusion;
• Communications: Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about fb001.cc offers and games.

4. Legal Basis for Processing

fb001.cc processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual Necessity: Processing required to create and administer your fb001.cc account and to perform our obligations under the Terms and Conditions you have accepted;
• Legal Obligation: Processing required to comply with Philippine law, PAGCOR licensing requirements, anti-money-laundering regulations, and other applicable legal frameworks;
• Legitimate Interests: Processing undertaken for fraud prevention, platform security, and improvement of our services, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your express prior consent.

5. Data Sharing and Disclosure

fb001.cc does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, solely to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BDO, BPI, and Metrobank receive the financial data necessary to process your deposit and withdrawal transactions;
• KYC / Identity Verification Providers: Third-party identity verification services that assist fb001.cc in verifying the identity and age of registered players;
• Game Content Providers: Game software providers (such as Ezugi and other certified studios) receive anonymised session data necessary to deliver and maintain their games on the fb001.cc platform;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, and other Philippine regulatory bodies, where we are legally required to report or disclose information;
• Law Enforcement: Philippine law enforcement agencies or courts of competent jurisdiction, in response to a valid legal order, subpoena, or court judgment;
• Professional Advisers: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations, where required for the operation of our business.

All third parties with whom fb001.cc shares personal data are contractually required to maintain the confidentiality and security of that data and to use it only for the specific purposes for which it was shared.

6. Cookies and Tracking Technologies

fb001.cc uses cookies and similar tracking technologies on the fb001cc.club website to deliver and improve the platform experience. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the operation of the fb001.cc platform, including maintaining your login session, securing transactions, and preventing fraud. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to collect aggregated, anonymised data about how players use the fb001.cc platform — for example, which pages load most slowly or which features are used most frequently — to help us improve performance.
• Functional Cookies: Used to remember your platform preferences (language settings, display preferences) to provide a more personalised experience.
• Analytics Cookies: Used to understand aggregate player behaviour patterns for the purpose of improving the fb001.cc platform and game lobby.

You can manage your non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb001.cc platform.

7. Data Retention

fb001.cc retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. Specific retention periods include:

• Account registration data and KYC identity documents are retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money-laundering laws and PAGCOR regulatory requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction;
• Customer support correspondence is retained for a minimum of three (3) years from the date of the interaction;
• Technical and device data (including IP logs and session data) is retained for up to twelve (12) months for fraud prevention and security purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

8. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by fb001.cc:

• Right to be Informed: The right to know what personal data fb001.cc collects about you and how it is used — which this Privacy Policy is intended to fulfil;
• Right of Access: The right to request a copy of the personal data we hold about you, subject to verification of your identity;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data we hold about you;
• Right to Erasure: The right to request deletion of your personal data, subject to overriding legal retention obligations (such as AML and PAGCOR requirements);
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe fb001.cc has violated your data privacy rights.

9. Data Security

fb001.cc implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the fb001.cc platform;
• Encryption of sensitive data at rest, including KYC documents and financial account details;
• Access controls limiting personal data access to authorised fb001.cc personnel on a need-to-know basis;
• Two-factor authentication options for player accounts via Philippine mobile number OTP;
• Regular security assessments and vulnerability testing of the fb001.cc platform infrastructure;
• Incident response procedures for the prompt detection and containment of any data security breach.

While fb001.cc takes every reasonable precaution to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own fb001.cc login credentials and should contact us immediately if you suspect any unauthorized access to your account.

10. Children and Minors

The fb001.cc platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR's minimum age requirements for online gaming in the Philippines. fb001.cc does not knowingly collect personal data from individuals under the age of 21.

If fb001.cc becomes aware that personal data has been collected from an individual under 21 years of age, such data will be deleted immediately and the associated account suspended. If you are a parent or guardian and believe that a person under 21 has registered a fb001.cc account, please contact our support team immediately so that appropriate action can be taken.

11. Changes to This Privacy Policy

fb001.cc reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their fb001.cc account and post the updated Policy on the fb001cc.club website with a revised "Last Updated" date.

Your continued use of the fb001.cc platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb001.cc handles your personal data, please contact our Data Privacy team. Our support agents respond in both English and Filipino, 24 hours a day, 7 days a week.

You also have the right to file a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern. Further information about the NPC and its complaint process is available through Philippine government channels.